Patient Resources

Pairing your PHONAK Hearing Aids with your iPhone

Watch the video for step by step instructions for pairing your Phonak Hearing Aid to your iPhone.

How to pair my Phonak or Unitron hearing aids to iPhone

To pair and connect your iPhone to the Phonak or Unitron hearing aids, do the following steps
1. Go to your iPhone home screen and tap on the “Settings” icon.
2. In the settings menu, tap on the ”Bluetooth” icon.
3. Tap on the slider button next to Bluetooth to turn Bluetooth On.
4. First open and then close the battery doors for 5 seconds, or switch the hearing aids off and on again, if you have a rechargeable Phonak hearing aids.
5. After several seconds, the name of your Phonak hearing aids will appear on the iPhone screen. Tap on it to select.
6. You will now see a message, “Bluetooth Pairing Request” Click “Pair”.
7. A connection beep will be heard in the paired hearing aid.

If your Phonak hearing aids have previously been paired but the connection has been lost:

1. Go to your iPhone home screen and tap on the “Settings” icon.
2. In the settings menu, tap on the ”Bluetooth” icon.
3. Below “My Devices” will say “Other Devices.” Your hearing aids should be listed here.
4. Click on one of the hearing aids and on the next screen click “Forget this Device.”
5. Now open and then close the battery doors for 5 seconds, or switch the hearing aids off and on again, if you have a rechargeable Phonak hearing aids.
6. After several seconds, the name of your Phonak hearing aids will appear on the iPhone screen again. Tap on it to select.
7. You will now see a message, “Bluetooth Pairing Request” Click “Pair”.
8. A connection beep will be heard in the paired hearing aid.
9. Repeat from step 4 for the other hearing aid.

If you have an Android® phone
Many, but not all smartphone-compatible hearing aids work with Android phones.. Check your hearing aid user guide or your manufacturer’s website for a list of Android phones that will work with your hearing aids.
With most hearing aid models, you will need to purchase a separate phone clip accessory in order to stream phone calls, music, and other audio to your hearing aids. However, even without a Bluetooth accessory, you can still use many of the other smartphone features are available through the app, such as changing volume and switching programs.
Connecting to an Android phone
Follow these steps to pair your hearing aids to your Android phone.
1. Make sure you have a fresh battery in your hearing aid but leave the battery doors open so it’s not powered up.
2. If you’ve already downloaded the app specific to your hearing aids, your app may have a pairing feature that will walk you through connecting to your phone. If you haven’t downloaded the app, see below for links to the apps in Google Play®.
3. On your phone, go to “Settings” and then “Bluetooth” and make sure it is turned on.
4. Close the battery door to power up your hearing aid, so your Android phone can detect it.
5. Then try launched the app to help you with the setup.
6. For manual setup, go to the Bluetooth settings and look for the name and model number of your hearing aid. It should appear under “Paired Devices”.
7. Tap the hearing aid name to complete the connection to each hearing aid.

Pairing your RESOUND Hearing Aids with your iPhone

In this video you’ll see how to pair ReSound Hearing Aids with your iPhone.