While technology is so wonderful most of the time, it can also be a major source of irritation and frustration when it doesn’t seem to be working properly.
If you’re trying to fix phone / hearing aid pairing in Bethesda, Maryland because your cell doesn’t seem to want to connect to your Bluetooth hearing aids, don’t despair! There are often simple solutions to the issue, and they’re typically free to do.
It’s important to know when to take your hearing aids in for repair though, so if the following tips don’t help be sure to see a specialist.
Having Trouble Trying to Fix Phone / Hearing Aid Pairing in Bethesda, Maryland? Before Doing Anything Else, Here’s What You Need to Do
Before gently handling your hearing aids, you should wash your hands. Place them on the charger, as well as your cell phone to be sure everything is fully charged. Clean your hearing aids with a clean and soft cloth, change the hearing aid filters, and wipe down the battery.
After Following the Tips Above, Try These Troubleshooting Steps With Your Bluetooth Hearing Aids and Cell Phone
Make sure that both devices are turned on and are discoverable. Your hearing aids should be near your cell phone, and there shouldn’t be any interference from other nearby electronic devices. Move to another location if you have other Bluetooth devices enabled in the area. Your next step is to make sure your phone software is up to date and that Bluetooth is turned on.
If this doesn’t work, take the following three steps.
- Delete the pairing on your smartphone.
To do so on an iPhone: Go to “Settings” and tap “Bluetooth.” Select the “i” icon next to the hearing aid and select “Forget This Device.”
To do so on an Android (Note, these instructions may change depending on which smartphone you have.): Go to “Settings” and tap “Connected Devices” then “Bluetooth.” Select the “Settings” menu and select “Forget” on the hearing aids.
- Turn both the phone and the aids off and back on.
- Re-pair your hearing aids with your smartphone.
To do so on an iPhone: Go to “Settings” and tap on “Bluetooth” which should turn green to indicate it’s enabled. Open the battery door on your hearing device. Go back to the “Settings” menu and select “Accessibility.” Scroll down to “Hearing Devices.” Close the battery door on your hearing aid, then select your hearing aid’s name when it appears under the “Hearing Devices” menu. Tap “Pair” and wait until the light turns green. Then, you can change settings for using your hearing aids through your phone on this screen.
To do so on an Android (Again, these may change depending on your phone.): Go to the “Settings” menu and select “Connections.” Choose “Bluetooth” and make sure the green light is on to indicate Bluetooth is enabled. Tap on the name of your hearing aids to pair them with your phone.
If these three steps don’t work, turn both the phone and the hearing aid(s) off and then back on, as this can help reset anything that’s not functioning properly. Then, repeat the three steps above, deleting the pairing and re-pairing the Bluetooth-enabled devices.
If You’ve Exhausted Your Options or Simply Need Help With the Steps Above, Come to Potomac Audiology
Not only do we offer audiology services, but we sell the top Bluetooth hearing aids. Issues trying to fix phone / hearing aid pairing in Bethesda, Maryland are a thing of the past with our maintenance and repair services!
Contact us at 240-599-3641 to learn more about how we can help you hear crystal clear again, frustration free. Don’t forget, regular maintenance is important even when your hearing aids are in peak condition. Book a routine cleaning today!